Alert
If you have symptoms of fever, cough, and shortness of breath, call us at 1-800-877-6976 before visiting us. For other concerns, you may be able to access VA care from home by phone or using VA virtual care options. More Details
Coronavirus
For VA-specific information: Read our coronavirus FAQs and public health response, or use our coronavirus chatbot.
Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory: we encourage you to bring your own, or you can use one we provide. Please contact us first before going to any of our locations. For some needs, you may be able to get care at home by phone or video.
For the latest coronavirus information: Visit the CDC website.
IMPORTANT UPDATES
NEW Starting Monday, June 22, 2020 Urgent Care is open 8am to 7pm 7 days a week.
Please be advised that access to Audiology Walk – in Service(s) has changed.
Due to the recommendation for social distancing, and to ensure your health and well-being, please contact one of the following numbers PRIOR to coming to an Audiology Walk-in clinic:
Bath: (607) 664-4408
Canandaigua: (585)-393-7891
Rochester: (585)-463-2701
Our clinical staff will work closely with you in meeting your audiology needs.
COMMUNITY CARE INFORMATION and FACT SHEET
VA Community Care Network changes to Optum for urgent care and pharmacy benefits. Beginning 3/18/2020 Veterans can find in-network Urgent Care locations or pharmacies using the VA Facility Locator at https://www.va.gov/find-locations/
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Email Updates
Telephone Care:
- 607-664-4000
Administrative Hours M-F 8:00am-4:30pm - 800-877-6976
VA Nurse Help Line 24 hour VA Nurses Help Line for Veterans. - More toll-free numbers
