Alert
If you have symptoms of fever, cough, and shortness of breath, call us at 1-800-877-6976 before visiting us. For other concerns, you may be able to access VA care from home by phone or using VA virtual care options. More Details
Coronavirus
COVID-19 vaccines: To get the latest updates and sign up to stay informed about COVID-19 vaccines, visit our vaccine information page.
For VA-specific information: Read our coronavirus FAQs and public health response, or use our coronavirus chatbot.
Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory. Please contact us first before going to any of our locations. For some needs, you may be able to get care at home by phone or video.
For the latest coronavirus information: Visit the CDC website.
IMPORTANT UPDATES
Please do not call VA, providers or appointment schedulers to schedule a COVID 19 vaccine shot. VA Finger Lakes Healthcare System has identified Veterans receiving VA health care, according to CDC and VA guidelines, and is contacting them by phone, text message or Secure Message through MyHealtheVet to schedule an appointment to get vaccinated. Phone calls, text messages and secure messages will be ongoing over the next several months as VA Finger Lakes contacts Veterans according to the guidelines and adjusts appointments based on the amount of vaccine on hand. Our goal is to vaccinate all Veterans receiving care from us.
If you are a Veteran and have not enrolled in VA health care now is the time to apply to see if you are eligible. You can apply online at www.va.gov or call the Veterans Service Center:
Bath VA (
607) 664-4899
Canandaigua VA (585) 393-7348
Calkins Road VA Clinic (585) 463-2687
The CDC and VA are committed to reducing the spread of the flu and COVID 19. If you have a fever, cough, shortness of breath please stay home and contact your primary care provider. Tell them about how you are feeling and any recent travel you or members of your household have taken. They will be able to discuss your appointment options and answer any questions you may have.
If you have a scheduled in person appointment with a VA provider do not enter the facility until 10 minutes prior to your visit. Attend the appointment alone unless you need assistance. Only go to your scheduled appointment and if you need to see another service let the provider's office know and they will contact the additional service to insure you can be seen. No one under 18 years of age is allowed in VA at this time.
VA Finger Lakes Healthcare System has suspended visiting hours for all patients and Community Living Center residents at all its locations until further notice. Under special prearrangement, only hospice patients can have visitors. We are striving to work with families and loved ones on virtual visiting options. For more information about the Coronavirus, please visit
ATTENTION - until further notice the Bath VA Historical Museum is closed due to COVID-19.
Starting Monday, June 22, 2020 Urgent Care is open 8am to 7pm 7 days a week.
COMMUNITY CARE INFORMATION
VA Community Care Network changes to Optum for urgent care and pharmacy benefits. Beginning 3/18/2020 Veterans can find in-network Urgent Care locations or pharmacies using the VA Facility Locator at https://www.va.gov/find-locations/
RSS
Email Updates
Telephone Care:
- 607-664-4000
Administrative Hours M-F 8:00am-4:30pm - 800-877-6976
VA Nurse Help Line 24 hour VA Nurses Help Line for Veterans. - More toll-free numbers
