Michael J. Swartz | 607-664-4722
Medical Center Director
Michael Swartz, FACHE, has been appointed as the Medical Center Director for the Bath VA Medical Center effective March 25, 2012.
Prior to his appointment as Director for the Bath VA Mr. Swartz was the Associate Medical Center Director at the Syracuse VA since July 2004.
As the Associate Director he was responsible for the day-to-day management of Syracuse VA operations, resource management and working collaboratively with staff to improve overall quality, veteran satisfaction and access. In addition to his duties as Associate Director he also served as VISN 2 Diagnostics & Therapeutics Care Line Program Manager for ten years.
Michael Swartz earned the degree of Masters in Public Administration (MPA) with a concentration in Health Care Management from State University of New York at Brockport in January 1991. He had previously earned his Bachelor of Science in Health Care Administration from Ithaca College in May 1985. Mr. Swartz is a Fellow of the American College of Healthcare Executives.
Michael Swartz began his VA career in 1984 as an administrative intern at VA Medical Center Batavia. In 1990, Mr. Swartz moved to Syracuse VA Medical Center as the Administrative Assistant to the Director; in 1995, Mr. Swartz transferred to Buffalo VA Medical Center as Manager, Integrated Health Systems; in 1996, Mr. Swartz was appointed Clinic Manager, Rochester VA Outpatient Clinic, overseeing the final construction and activation of the new clinic, as well as managing clinic resources and day-to-day operations of the clinic; in 1998, Mr. Swartz joined VA Health Care Upstate New York (VISN 2) staff when he was appointed VISN 2 Chief Operating Officer for Diagnostic and Therapeutic Care Line; in 1999, Mr. Swartz was promoted to Director, Diagnostic and Therapeutic Care Line and served as the Network Care Line Director from 1999 – 2009.
Kenneth P. Piazza, MHSA, CPHQ | 607-664-4722
Ken Piazza was selected as Associate Medical Center Director for the Bath VA Medical Center in June, 2013. Prior to his appointment at Bath, Mr. Piazza was the Manager of Geriatric and Extended Care Services at the Syracuse VA. Mr. Piazza has received recognition from CMS and the Administration on Aging for Partnership with New York State government and several county governments. He has served as a national VHA consultant for quality and organizational system improvement and has been a VA quality award examiner. Mr. Piazza graduated from the VA’s national System Redesign Coach's College in 2007. He was a Systems Redesign leader and taught the basics of systems improvement to hundreds of VA employees across Upstate New York. Mr. Piazza also has extensive experience in customer service programming and was a principal member of the team that designed, implemented and operated a national customer service program for VHA.
Mr. Piazza graduated from George Washington University with a Master’s Degree in Health Services Administration and minor in Long Term Care Management. He is a graduate of the VHA Clinical Leadership Institute (1997), Interagency Institute for Federal Health Care Executives (2001), and Leadership VA in 2006 (also nominated by his peers to be a Leadership VA Co-Leader in 2007). He is a member of the American College of Healthcare Executives and is a Certified Professional in Healthcare Quality (CPHQ).
Mr. Piazza began his VA career at the Bath VA in the early 1980s serving as the Administrative Assistant to the Chief of Staff, Quality Manager and Patient Advocate. In 2006 and 2007,
Mr. Piazza returned again part-time to manage the medical center’s resources as a loaned executive. During that period he was asked to manage the medical center’s acute inpatient care and outpatient operations, serving as interim lead while a search was conducted for permanent leadership.
Robert Babcock MD | (607) 664-4770
Interim Chief of Staff
Dr. Babcock was appointed interim Chief of Staff October 2016 while maintaining his position as Chief of Staff for the Canandaigua VA Medical Center. He is responsible for the coordination of patient care, research and education programs of the medical center, accountable for the planning, implementation and evaluation of all professional credentialing and performance improvement activities.
With an educational background that includes a Bachelor of Science from Rensselaer Polytechnic Institute and a Doctor of Medicine from Albany Medical College, he is board certified in Internal Medicine and Hematology. He continues to maintain a part-time clinical practice.
Dr. Babcock came to VA with extensive experience in clinical practice and medical management in the private sector, having served as a community hospital medical director and associate medical director for Medical Management at Kaiser Permanente's Northeast Division.
Michelle Santos Martinez, RN, MSN, MHA | 607-664-4515
Michelle Santos Martinez, RN, MSN, MHA is currently serving as the Associate Director for Patient and Nursing Services at the Bath VA Medical Center. In 1991, she completed her Bachelor of Science in Nursing Degree through Alfred University. She began her nursing career at the University of Rochester, Strong Memorial Hospital in 1991, working with a variety of adult medical and surgical specialties including Plastics, Burn-Trauma, Transplant, and Neurosurgery. She ascended to a Nurse Manager position before leaving Strong Memorial Hospital in 2003 to join the Bath VA Medical Center. Ms. Santos Martinez began her VA career in Bath as a Nurse Manager for Acute Medicine, Intensive Care, and the Emergency and Respiratory Departments. In 2008, she became the Associate Chief Nurse for the Medicine Service. From July to September 2013, she served as the Acting Medical VA Care Line and Diagnostics/Therapeutics Care Line Manager. From January to June of 2014, she served as Acting Associate Director of Patient Nursing Services.
Ms. Santos Martinez has a Master of Science Degree in Nursing and a Master in Health Care Administration from the University of Phoenix. She is a member of Sigma Theta Tau International Honor Society of Nursing. She has received numerous awards including the Secretary’s Award for Excellence in Nursing in 2008. In 2012, she completed the Federal Executive Institute Leadership Program.